Creating and Managing Users

As a Broadcast Administrator or Broadcast Manager you can create, edit, and delete Triton accounts for users. You can also manage their privileges and access to content.

Also see:

• TAP User Management

Create a User

After you create a Triton account for a user, the account has a Pending status, which prevents the user from signing in until the account is active. Triton sends an email to the new user with instructions to activate the account by creating a password. For more information on activating and disabling a Triton account, see Triton User Management Tasks.

1. Go to Triton Settings > User Management > Users then select + Create User.

2. In the New User page, fill in User details:

   • First name, Last name: Enter the user’s name.

   • Email: Enter the user’s email address. For TAP users, use this email address for the user’s TAP username.

   • Timezone: The timezone where the user works. Triton uses this time when scheduling saved queries in Forecasting and Metrics, and to convert UTC data to the user’s timezone.

   • Owner: Choose a convenient publisher, sub-publisher or market to associate with this user. Owner does not affect roles or access. Triton recommends using the default, which is the same publisher as the Broadcast Administrator or Broadcast Manager who is creating the account.

3. Fill in Streaming and Advertising:

   • Role for Console, Podcast Metrics and Settings: Choose the user’s role. See Triton User Roles Matrix.

   • Content access for Console, Podcast Metrics, Settings & TAP: See Specify Content Access.

4. You can specify the user’s permissions for Webcast Metrics after you save the user. See Specify Webcast Metrics Permissions.

5. Select Save user.

Edit a User

You can change all settings for a user’s Triton account except Email.

If you must change a user’s email address, delete the user’s Triton account and create a new account with the new email address. If the user also has a TAP account, you must also delete the TAP account and create a new one. For details, see Create and Edit TAP Users.

1. Go to Settings > User Management > Users to find the user.

2. In the user’s options ⋯ menu, select Edit user.

3. Make changes to the user as needed.

4. To save your changes, select Save user.

Delete a User

Deleting a user’s Triton account cannot be undone.

Once you delete a user you will no longer have access to their audit log.

1. Go to Settings > User Management > Users to find the user.

2. In the user’s options ⋯ menu, select Delete user.

3. In the confirmation dialog, select your choice.

4. If the user also has a TAP account, delete it too. See Create and Edit TAP Users.

Specify Content Access

You can use the Streaming and Advertising section in a Triton user’s account page to specify the publishers, sub-publishers, markets, and stations that a user may access when using Settings, Triton Console, Podcast Metrics, TAP, and Manadge. For example, you might want to limit a trafficker’s access to only the stations in their markets.

There are two kinds of content access that you can specify:

• No Access: The user may not access any content. This is useful for Triton accounts for users who only use Webcast Metrics.

• Access: You specify the publishers, sub-publishers, markets, and stations that a user may access.

Use this feature with caution. For example, in TAP, a trafficker with limited content access cannot create an all-content delivery flight. Also, limited content access users cannot target station tags or content tags, and their access to some TAP reporting can be affected.

Specify Webcast Metrics Permissions

You can use the Webcast Metrics section in a Triton user’s account page to specify a user’s access to publishers, groups, and stations in Webcast Metrics.

You can only specify Webcast Metrics permissions when editing an existing user, after you have created and saved the user.

For example, you might want to limit a business analyst’s access to only the stations in their markets.

1. Go to Triton Settings > User Management > Users to find the user.

2. In the user’s options ⋯ menu, select Edit user.

3. In Webcast Metrics, select Add/Delete Permissions.

4. To add a permission choose Content Type, Content Type value, then Add Permission.

5. To delete a permission, find it with Search by Type then select X in the Actions column.

6. Select Confirm Selection.

7. To save your changes, select Save user.