System Requirements

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For information about audio capture devices, see Audio Capture Devices.

Refer to the Triton Digital Station Manager Technical Requirements document for details about minimum requirements and recommended configurations for running Station Manager. Use it as a guideline; if you plan to put more of a load on your system than is described there as “recommended,” you should upgrade your system accordingly. If you plan to use more than 16 stations or 32 mounts, please inform your Triton Digital Solutions Specialist.

Firewall Settings

The PC running the Station Manager must be able to connect to the destination IP addresses on the Triton Digital IP Allowlist, and specific ports must be open. This should be discussed during your initial Station Manager on-boarding with the Triton Digital Implementation team. If necessary, the list of IP addresses and ports will be provided to you. Depending on your setup, you might need to add those IP addresses and ports to the allowlist on the Windows machine running Station Manager, and/or your Internet router.

Some troubleshooting steps require you to turn off Windows Firewall. For more information, see Troubleshooting "Dead Air" and "Stream Down" in Station Manager in the Triton Digital Knowledge Base.

Antivirus Settings

As a best practice, you should exclude Station Manager from the services monitored by Windows Defender and any other antivirus software you are running on the computer where Station Manager is installed. This includes:

  • Exclude the Station Manager application and service.
  • Exclude the folders where Station Manager is installed and where it writes its log files (see File Locations).
  • Exclude the Net.TCP Port Sharing Service.

For more information about setting exclusions in Windows Defender, consult the Microsoft Windows support center.