Most TAP Settings can only be created and modified by Organization Administrators.
Also see: Bulk Add Users.
To add a new user in TAP, start by going to the TAP Settings menu, then go to the Organization > Users tab and click + New user.
On the New user panel, enter a username.
It must be a unique name in the current organization, and it must exactly match the person's username in the Triton User Management application. As of early March 2024, the username must be the user's email address. The new user will log in to TAP with their Triton credentials.Add the user to at least one team.
Select a role for the user.
(Optional) If the user needs access to TAP Programmatic Deals, select Publisher in the Programmatic roles section.
(Optonal) If you want to add the user in Disabled mode, select Create as disabled.
Click Create user (or Create user and create another user if you want to immediately create another.)
Best Practices when Adding Users
For best results, please observe the following best practices when creating teams and users.
Unless you have a very small organization, do not assign users to the "Default" team, except for Organizations Administrators. Instead, create teams according to your organization's stations and markets, and assign users to the appropriate teams for their work.
Be sure to align your users' team settings with any Content Access Control (CAC) restrictions they might have in the Triton User Management application. For example, if a user does not have access to a particular station or market in CAC, do not assign them to a TAP team that is assigned to that station or market.
Do not assign the Organization Administrator role to a user who also has Content Access Control restrictions (CAC) in the Triton User Management application. (Or, put another way, do not apply CAC restrictions in User Management to your TAP Organization Administrators.)
Be aware that applying any Content Access Control (CAC) settings in the Triton User Management application can affect TAP reporting (TAP Explore, affidavits, and forecasting), as the queries will only return data for stations the user has access to.
Login Problems?
If the new user cannot log in to TAP, check that their username exactly matches their username in the Triton User Management application. There is no other warning if the usernames are mismatched. (See the note at the top of this page.)
Adding Existing TAP Users to a Team
If the user does not yet exist, create the user and add them to the team as part of the user creation process.
To add an existing TAP user to a team, go to the user's profile by selecting them in the users list (or select Edit user from the user's Options menu), then edit the Teams section to add them to the team. Optionally, you can also remove the user from a team. Don't forget to save the user. (See Best Practices when Adding Users.)