Diagnostics

If you need to troubleshoot Station Manager, you can generate a ZIP file containing diagnostic data that you can sent to Triton Digital Customer Support.

To send diagnostic data to Customer Support:

1. From the Help menu, select Send diagnostic data.
    
   A compressed file is generated in the following directory:
   C:\Program Files (x86)\Triton Digital\Station Manager\Server\Data\
   Filename: diag_YYYYMMDD_HRMMSS.zip (where YYYYMMDD is today's date and HRMMSS is the exact time the report was created).

2. Send the resulting file to Customer Support.