Audio Mount Configuration

Prev Next
Live streaming stations can stream in in both AAC and MP3 formats, and at different bitrates. AAC is generally more common and is the best choice if only one format is used. However, some older listening devices do not support the AAC format, so most stations use both an ACC mount and an MP3 mount as a fallback. (With both AAC and MP3 mounts, the stream switches automatically from AAC to MP3 if it detects that AAC is not supported.)

Your station’s mounts appear in the Mount Information panel. Depending on your user role, you can monitor the selected station's mount(s), stop and start the streaming, and edit the mount configuration.

To access the options, click the triangle for the mount in the Mount Information panel.

Mount-info-closed

Mount-info-open

Listening to (Monitoring) the Stream

The small Flash-based player that appears when you click Listen in the mount's Available Options menu has been deprecated. A better option for monitoring your live stream is to use the browser-based FLV Debug tool, described here.

Stopping and Starting the Stream

This option is available to Broadcaster Administrators, Broadcast Managers, and Engineers.

Warning
Use this feature with caution! Stopping your stream from the Available Options menu disables the mount and the station is removed from your Station Manager mounts list, effectively stopping the stream for all listeners. The process of stopping and starting the stream with this tool can take several minutes and should be considered risky; depending on several variables, you might have to contact Customer Support in order to re-enable the stream.

In the Mount Information Available Options, click Stop Streaming to disable the mount’s stream. It might take a minute or two for the mount to disable. Once the mount is disabled, the button label changes to Start Streaming. Click Start Streaming to resume the stream.

Mount-info-open-do-not-stop

Editing the Mount Configuration

This option is available to Broadcaster Administrators, Broadcast Managers, and Engineers.

Click Edit in the Available Options menu to open the Mount Configuration panel.

The items that appear on the Mount Configuration panel depend on the type of mount. Also, some items will not be editable if your user role does not include permission to edit them. They are set up at stream activation; contact your Broadcaster Administrator or Triton Digital Customer Support if you need to make changes there.  

The following window appears, where you configure the parameters of your stream. Note the mount’s Stream Alert and Audio Level Configuration.

StreamConfig-MountInfo-AudioMountConfig

Audio Mount Configuration

Item
Description

Stream Configuration

Name

The name of the mount. The mount name must be UPPERCASE!

Format

The stream format.

Disable This Stream

Checking this option will disable the stream, similar to the way the Stop Streaming button does on the main page of the Stream Configuration tab.

Max Listeners

You can select the maximum number of concurrent listeners allowed for the stream.  If your simultaneous listener base exceeds this value, would-be listeners will be told the stream is unavailable.  It can be used to cap your data transfer. The 0 value represents an infinite number of listeners.

Disable Stream Alert

Select this to disable stream alerts. Not recommended! Typically, this is only used while doing mount maintenance.

Send Stream Alert To

A stream alert is issued when there is a break in the connection between the Media Proxy and the Media Relay that extends beyond a timeout threshold.  Enter the email address that automatic stream alerts should be sent to. You can enter additional addresses by clicking the “+” button that appears after you enter the first address.  If you do not want to receive alerts, check the Disable Stream Alert box (this is not recommended because you need to know as soon as possible when your stream is down). The stream alert timeout threshold is configured by Triton Digital; if you wish to adjust the timeout, contact Triton Digital Customer Support.

PLS Link

This item will be deprecated in mid-2021.

This field shows the PLS-format URL of the stream, if there is one. You can copy the URL from here if you need to send it to someone who is configuring a third-party player to use your PLS stream.Not

ASX Link

This item will be deprecated in mid-2021.

This field shows the ASX-format URL of the stream, if there is one. You can copy the URL from here if you need to send it to someone who is configuring a third-party player to use your ASX stream.

Flash Player HTML

This field includes the Flash player HTML, which you can copy and paste into your web pages to integrate the player.

Audio Track Configuration

Codec

Indicates the audio container format.

Bitrate

This field shows the maximum bitrate. It can only be changed by Triton Digital. Contact Triton Digital Customer Support.

Note: increasing the bitrate will lead to higher streaming data charges for both you and your listeners. Lowering the bitrate too much will lead to decreased audio quality.

Stream Option

This field shows the sampling rate at which your feed is encoded. It can only be changed by Triton Digital. Contact Triton Digital Customer Support.

Audio Level Configuration

Dead Air Power

This value represents the sound level at which the Audio Encoder will consider the stream to be dead air. An alert is sent if one or more email addresses are specified in the Email field. The default value is -30 dB. Note that this is an optional item only available by special request. Contact your Triton Digital solutions specialist for more information.

Problem Timeout (sec)

The sustained time duration in seconds of audio power level problems. (Note: this is separate from the stream alert timeout threshold described above.)  This value is configured by Triton Digital; if you wish to adjust the timeout, contact Triton Digital Customer Support.

Email

Enter the email address to be used for Problem Timeout alerts. You can enter additional addresses by clicking the “+” button that appears after you enter the first address.

Note: you might receive alert emails telling you that the stream is back on-air (“The audio signal is now present for the mount <mountname> as of <date/time>”) even though you did not receive an alert that there was a dead air problem. This happens when the dead air problem was of a shorter duration than the timeout threshold. For example, if the dead air alert timeout threshold is 30 seconds, and your stream has dead air for only ten seconds, you will only receive the “back on-air” alert.