---
title: "Help for Partners"
slug: "help-for-partners"
updated: 2024-08-05T20:40:43Z
published: 2024-08-05T20:40:43Z
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.tritondigital.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Help for Partners

> [!NOTE]
> This form is **only** for Partners integrated into Triton Digital’s platform. If you are a Triton Customer (e.g., a publisher) or an Ad Agency/Buyer/Sales House, **do not** use this form to open support cases; instead, please refer to the [Contact Support](/user/docs/contact-support) page.

## Opening a support case with Triton’s Partner Team

Please use the form below to create a **new case**. You will receive an email from our ticketing system after submitting the form. Further communication on the case will be via email.

You can add recipients to the case by adding them (in Cc) to the email thread at any point in time.

Please indicate in the **description** the integration type for which you are opening this ticket:

- **DSP**: any programmatic marketplace integration (OpenRTB), even if you are not a DSP.
- **API**: any of the following integration: Booking API, Avails API, Metrics API.
- **DMP**: any audience data *provider* integration (S3 or API), even if you are not a DMP.

[Embedded content](https://Triton.formtitan.com/ftproject/fta5c7405ec091460c84b157e3f76a81ca)