---
title: "Create and Manage Users"
slug: "creating-managing-users"
updated: 2026-03-20T15:42:39Z
published: 2026-03-20T15:42:39Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.tritondigital.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create and Manage Users

As a Broadcast Administrator or Broadcast Manager you can create, edit, and delete Triton accounts for users. You can also manage their privileges and access to content.

> [!NOTE]
> Also see:
> 
> - [TAP User Management](/user/docs/tap-user-management)

## Create a User

After you create a Triton account for a user, the account has a **Pending**status, which prevents the user from signing in until the account is active. Triton sends an email to the new user with instructions to activate the account by creating a password. For more information on activating and disabling a Triton account, see [Triton User Management Tasks](/user/docs/triton-user-management-tasks).

![](https://cdn.document360.io/7124b381-0a94-401a-abbd-9df9c4ea5dff/Images/Documentation/um-new-user-details(1).png)

1. Go to **Triton Settings > User Management > Users** then select **+ Create User**.
2. In the **New User** page, fill in **User details**:
  - **First name**, **Last name**: Enter the user’s name.
  - **Email**: Enter the user’s email address. For TAP users, use this email address for the user’s TAP username.
  - **Timezone**: The timezone where the user works. Triton uses this time when scheduling saved queries in [Forecasting](/user/docs/inventory-availability-forecasting) and [Metrics](/user/docs/triton-metrics-user-guide), and to convert UTC data to the user’s timezone.
  - **Owner:**Specify the publisher that this user belongs to. Broadcaster Administrators and Broadcaster Managers can only view and manage the users that belong to their **Owner**. **Owner**is for user management, it does not affect access to Triton applications or content.
3. Fill in **Streaming and Advertising**:
  - **Role for Console, Podcast Metrics and Settings**: See [Specify a Role](/user/docs/creating-managing-users#specify-a-role).
  - **Content access for Console, Podcast Metrics, Settings & TAP**: See [Specify Content Access](/user/docs/creating-managing-users#specify-content-access).
4. You can specify the user’s permissions for **Webcast Metrics** after you save the user. See [Specify Webcast Metrics Permissions](/user/docs/creating-managing-users#specify-webcast-metrics-permissions).
5. Select **Save user**.

## Edit a User

You can change all settings for a user’s Triton account except **Email**.

If you must change a user’s email address, delete the user’s Triton account and create a new account with the new email address. If the user also has a TAP account, you must also delete the TAP account and create a new one. For details, see [Create and Edit TAP Users](/user/docs/adding-a-tap-user).

![](https://cdn.document360.io/7124b381-0a94-401a-abbd-9df9c4ea5dff/Images/Documentation/um-edit-user(1).png)

1. Go to **Settings > User Management > Users** to find the user.
2. In the user’s options **⋯** menu, select **Edit user**.
3. Make changes to the user as needed.
4. To save your changes, select **Save user**.

## Delete a User

Only a Broadcast Administrator may delete a Triton user. Once you delete a user you will no longer have access to their audit log.

> [!WARNING]
> Deleting a user’s Triton account cannot be undone.

![](https://cdn.document360.io/7124b381-0a94-401a-abbd-9df9c4ea5dff/Images/Documentation/um-delete-user(1).png)

1. Go to **Settings > User Management > Users** to find the user.
2. In the user’s options **⋯** menu, select **Delete user**.
3. In the confirmation dialog, select your choice.
4. If the user also has a TAP account, delete it too. See [Create and Edit TAP Users](/user/docs/adding-a-tap-user).

## Specify a Role

When creating or editing a Triton user, you can specify one of the roles in [Triton User Roles](/user/docs/triton-user-roles-matrix):

- As a Broadcast Administrator, you can specify any role below Broadcast Administrator.
- As a Broadcast Manager, you can specify any role below Broadcast Manager.
- Only Broadcast Administrators may create user accounts with the Broadcast Manager role.
- To create a user account for a Broadcast Administrator, please [contact Triton](/user/docs/contact-support).

## Specify Content Access

You can use the **Streaming and Advertising** section in a Triton user’s account page to specify the publishers, sub-publishers, markets, and stations that a user may access when using Settings, [Triton Console](/user/docs/streaming-console-1), [Podcast Metrics](/user/docs/podcast-metrics-user-guide), [TAP](/user/docs/new-tap-user-guide), and [Manadge](/user/docs/manadge). For example, you might want to limit a trafficker’s access to only the stations in their markets.

![](https://cdn.document360.io/7124b381-0a94-401a-abbd-9df9c4ea5dff/Images/Documentation/um-content-access.png)

There are two kinds of content access that you can specify:

- **No Access**: The user may not access any content. This is useful for Triton accounts for users who only use Webcast Metrics.
- **Access**: You specify the publishers, sub-publishers, markets, and stations that a user may access.

Use this feature with caution. For example, in TAP, a trafficker with limited content access cannot create an all-content delivery flight. Also, limited content access users cannot target station tags or content tags, and their access to some TAP reporting can be affected.

## Specify Webcast Metrics Permissions

You can use the **Webcast Metrics** section in a Triton user’s account page to specify a user’s access to publishers, groups, and stations in [Webcast Metrics](/user/docs/webcast-metrics).

> [!NOTE]
> You can only specify Webcast Metrics permissions when editing an existing user, after you have created and saved the user.

For example, you might want to limit a business analyst’s access to only the stations in their markets.

![](https://cdn.document360.io/7124b381-0a94-401a-abbd-9df9c4ea5dff/Images/Documentation/um-webcast-metrics.png)

1. Go to Triton **Settings > User Management > Users** to find the user.
2. In the user’s options **⋯** menu, select **Edit user**.
3. In **Webcast Metrics**, select **Add/Delete Permissions**.
4. To add a permission choose **Content Type**, **Content Type value**, then **Add Permission**.
5. To delete a permission, find it with **Search by Type** then select **X** in the **Actions**column.
6. Select **Confirm Selection**.
7. To save your changes, select **Save user**.